When will I receive my order?
Once processed, orders typically take two to six business days to arrive. We also offer expedited one-to-two-day business shipping.
Signing up for a subscription makes it easy to manage your delivery dates – and save money. Your first subscription order is up to 20% off and subsequent orders are 10% off. You can change, pause, or cancel your subscription anytime.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders over $50.
Where do you ship?
We ship within the 48 contiguous United States and offer free shipping on orders over $50.
Do you ship to P.O. Boxes and APO/FDO/DPO addresses?
Yes, please reach out support@kismetpets.com so we can assist you directly.
Do you offer international shipping?
Not yet, but we hope to in the future! Sign up for our emails to be the first to hear when we do.
What is your return policy?
We understand how important it is to find healthy and delicious food your pup will love. We developed Kismet with board certified vet nutritionists and expert formulators to offer complete and balanced nutrition for dogs at all life stages that tastes delicious.
We're confident Kismet will hit the spot, but if it’s not love at first bite – or if you're not satisfied with your order for any reason – we'll make it right with a full refund.
Contact support@kismetpets.com to get started.
