Offer Terms & Conditions (applicable to all offers)Â Eligibility
Offers are valid only for customers shipping to addresses within the contiguous 48 United States. We do not ship promotional items or discounted orders to Alaska, Hawaii, U.S. territories, or international addresses. Exclusions
Unless expressly stated otherwise, Offers:
- Cannot be applied to existing subscriptions, subscription renewals, or subscription add-ons.
- Cannot be applied to limited-edition “drops,” previous purchases, or gift cards.
- Cannot be combined with any other promotion, discount, or code.
- Cannot be redeemed for cash or credit.
Taxes & Shipping Fees
Taxes, shipping fees, and other charges may apply and are not discounted unless expressly stated. Shipping timelines are estimates and may vary due to carrier delays or circumstances outside Kismet’s control.
Abuse & Fraud Prevention
If Kismet determines that an Offer, discount code, or gift-with-purchase has been used fraudulently or in a manner inconsistent with these Terms, Kismet may cancel the discount, void the order, or decline fulfillment with no obligation to honor the Offer.
Returns
Returns or refunds for items purchased using an Offer will be processed in accordance with Kismet’s standard return policy. Refunds may exclude promotional value.
OFFER-SPECIFIC TERMS
2nd Birthday Offer Terms
Offer valid for 49% off one 4 lb bag of Kismet dog food, either Chicken & Brown Rice Recipe or Salmon & Brown Rice Recipe, while supplies last. Offer is valid for 48 hours only and expires at the time stated in the promotion.
Limit one use per customer. Discount applies to eligible 4 lb bags only and may not be combined with other discounts, promotions, bundles, subscriptions, gift cards, or prior purchases. Offer has no cash value and is not transferable.
Kismet reserves the right to modify, suspend, or cancel this offer at any time. Kismet also reserves the right to cancel any order, revoke the discount, or restrict future purchases if we determine, in our sole discretion, that the offer is being misused, abused, duplicated, or obtained through fraud, including but not limited to multiple accounts, duplicate orders, automated purchases, or attempts to bypass the one-use-per-customer limit.
Shipping, taxes, and any applicable fees are calculated separately and are not included in the discount unless otherwise stated. Final eligibility is subject to Kismet’s review.
Up to 25% Off Select Treat Bundles
Discount amount varies by eligible bundle.
Subscription Offer
- New food subscribers:Â Must purchase a new Kismet food subscription.
- They will receive 30% off of their first order, 10% off and a free gift with order two, and 10% off every future subscription order.
- Customers who cancel a food subscription and re-subscribe for the purpose of obtaining the Offer may be deemed ineligible. Kismet reserves the right to determine eligibility in cases involving recent cancellations or repeated subscription activity.